What is Dingo Desk?

Built by HATNEX

We don't follow trends. We create them.

Dingo Desk is our answer to field service management: anticipating needs before they emerge. Built with the philosophy that great software should solve tomorrow's problems today.

Learn about Hatnex Explore more products

In Short

Dingo Desk is the easiest way to run jobs and send polished reports. Built with the philosophy that great software should solve tomorrow’s problems today.

High-performance calendar with daily, weekly, and monthly views—built from the ground up for field service teams
Flexible scheduling that handles real-world complexity—multiple schedules per job, and custom patterns
Create and assign jobs to your team with intuitive workflows and smart scheduling
Capture photos and videos anywhere—incidents, inspections, job instructions, notes
Professional media management with integrated camera, zoom, full-screen playback, and timeline scrubbing
Generate branded PDF reports with rich media and share instantly with customers
Automate notifications to keep everyone aligned without phone calls

Two major pain points solved: Visual proof of work + Team schedule management

📸

Dashboard screenshot

Coming soon

Visual Documentation That Speaks Volumes

One of the biggest pain points in field service? Proving the work was done right. Dingo Desk includes industry-leading media capture with integrated camera, video support, professional viewer with zoom and timeline scrubbing, and the ability to attach visual proof anywhere you need it.

→ Learn more about Visual Documentation

High-Performance Calendar Built for Field Teams

Another major pain point? Juggling schedules across your team. Dingo Desk includes a ground-up, high-performance calendar with daily 24-hour timeline, weekly overview, and monthly planning views—built specifically for field service operations with lightning-fast performance and smart navigation.

→ Learn more about Job Calendar

Why We Built This

Traditional field service software is built for yesterday’s workflows. We asked ourselves: What’s next?

The answer: software that anticipates business needs before they emerge. Dingo Desk eliminates the friction between job creation and customer delight. No more paperwork, no more phone tag, no more manual report compilation.

We built Dingo Desk to be the field service management tool we wished existed—one that makes your team more efficient and your customers happier, without adding complexity.

Who Is This For?

Business Owners

Running a field service business means juggling a thousand things at once. Dingo Desk gives you back your time:

Fewer interruptions: Automated notifications reduce phone calls and check-ins
Faster cash flow: Professional reports lead to quicker invoicing and payment
Happier customers: Branded PDFs with photos and timestamps build trust
Clear oversight: See job status, team performance, and customer history at a glance

Field Teams

Your team shouldn’t need a manual to do their jobs. Dingo Desk is designed for people who work on-site:

Clear daily schedules: Know exactly what jobs are assigned and when they’re due
Simple checklists: Follow step-by-step inspection guides without confusion
No paperwork: Everything is digital—capture photos, add notes, generate reports on the spot
Mobile-first design: Works perfectly on phones and tablets, even with gloves on

Administrators

Managing permissions, tracking changes, and maintaining compliance shouldn’t be a headache:

Granular permissions: Control who can create, edit, assign, and complete jobs
Organisation-based access: Multi-tenant architecture keeps client data separate
Audit trails: Track every change to jobs, reports, and team assignments
Scalable structure: Add unlimited users, jobs, and organisations as you grow

How It Helps Your Business

Proof of Work

Every job generates a timestamped, photo and video-documented report. No more disputes about what was done or when. Your customers see exactly what they’re paying for—with visual evidence they can zoom into, play back, and verify. A picture is worth a thousand words; a video is worth a thousand pictures.

Professional Brand

Your reports reflect your business. Branded PDFs with your logo, colors, and professional formatting make you look like the expert you are.

Team Accountability

Clear job assignments, completion tracking, and audit trails mean everyone knows what they’re responsible for. No more “I thought someone else was doing that.”

Customer Satisfaction

Automated reminders keep customers informed. Professional reports arrive quickly. Issues are documented and resolved. Happy customers become repeat customers.

What Makes Dingo Desk Different

We don’t just digitize paperwork—we reimagine the entire workflow. Every feature is designed to eliminate friction:

Ground-up calendar: High-performance scheduling built specifically for field service—daily 24-hour timeline, weekly, and monthly views with instant navigation to job details
Real-world scheduling flexibility: Handle complex patterns other apps can’t—multiple schedules per job, custom recurrence patterns, time windows, and intelligent conflict detection that actually works
Professional media capture: Integrated camera with video support, zoom, full-screen playback, and timeline scrubbing—attach visual proof anywhere you need it
Smart forecasting: See past jobs, current workload, and future schedules at a glance—prevent double bookings and optimize team capacity
Interconnected experience: Scheduling, calendar, assignments, notifications, and reporting work seamlessly together—no manual coordination needed
Mobile-first: Built for field teams who work on phones, not desktops
Beautiful reports: PDFs with rich media that impress customers, not confuse them
Automated communication: Notifications that reduce phone calls and emails
Scalable architecture: Grows with your business without performance degradation
Modern design: Clean interface that requires minimal training