Dingo AI Assistant - Intelligent Field Service Assistant
Dingo AI is an intelligent assistant that helps you manage jobs, find information, and answer questions about your field service operations — all through natural conversation.
What Can Dingo AI Do?
Section titled “What Can Dingo AI Do?”Job Queries
Section titled “Job Queries”Ask about any job in your organisation:
- “What jobs are scheduled for me this week?”
- “Show me all ongoing incidents for my team.”
- “List the jobs we completed for ABC Corp.”
- “Which jobs are overdue right now?”
Schedule Management
Section titled “Schedule Management”Check schedules and availability:
- “What’s on my schedule for tomorrow?”
- “When is the next maintenance at 123 Smith St?”
- “Show me jobs scheduled between Monday and Friday.”
Timesheet Queries
Section titled “Timesheet Queries”Track time and productivity:
- “How many hours did I work in the last 7 days?”
- “What’s my team’s total hours this month?”
- “Show me timesheets for last week.”
Incident & Inspection Lookup
Section titled “Incident & Inspection Lookup”Find safety and quality records:
- “Show me open incidents in the Northern region.”
- “Find inspection reports from last month with critical issues.”
- “What incidents were reported on the Smith job?”
Template Management
Section titled “Template Management”Access your job templates:
- “List active job templates I can use.”
- “Show me the cleaning company templates.”
- “What templates are available for maintenance work?”
How It Works
Section titled “How It Works”Dingo AI uses a multi-agent architecture to understand and respond to your questions:
- You ask a question in natural language
- Dingo AI analyses your question and determines intent
- Specialist agents retrieve relevant data
- Results are formatted into a clear, conversational response
- You get answers instantly — no menu navigation required
Example Queries
Section titled “Example Queries”Finding Jobs:
“Show me jobs scheduled for today”
Dingo AI responds with a list of today’s jobs, including customer names, locations, and statuses.
Team Overview:
“How many hours did my team work this week?”
Dingo AI aggregates timesheet data and returns a summary with team member breakdowns.
Incident Tracking:
“Are there any critical incidents open?”
Dingo AI checks current incidents and reports on open critical items.
Getting Started
Section titled “Getting Started”- Tap the “Ask Dingo AI” button on the dashboard
- Type or speak your question
- Dingo AI processes your request and responds
- Continue the conversation with follow-up questions
Suggested Prompts
Section titled “Suggested Prompts”Get started quickly with pre-built queries:
- “What jobs are scheduled for me this week?”
- “Show ongoing incidents for my team.”
- “How many hours did I work in the last 7 days?”
- “List active job templates I can use.”
Benefits
Section titled “Benefits”- Faster access: Ask questions instead of navigating menus
- Natural language: Speak like you would to a colleague
- Comprehensive: Answers span jobs, incidents, schedules, and more
- Always available: Get answers anytime, anywhere
- Context-aware: Remembers conversation context for follow-up questions