Job Management Software - Complete Field Service Job Lifecycle
Dingo Desk provides a complete job management system that takes you from job creation through to completion and reporting. Every step is designed for field teams who need efficiency without complexity.
The Job Lifecycle
Section titled “The Job Lifecycle”1. Creation
Section titled “1. Creation”Jobs can be created in two ways:
- Ad-hoc: Create a job from scratch with all the details
- From Template: Select a pre-configured job template with tasks, sections, and schedules
Every job includes:
- Customer details and location
- Job description and special instructions
- Assigned team members
- Schedule and due dates
- Custom tasks and checklists
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Job creation screen Coming soon
2. Configuration
Section titled “2. Configuration”After creation, jobs can be configured with:
- Customer assignment: Select existing customers or add new ones
- Task templates: Attach predefined task lists
- Special notes: Add instructions for the field team
- Schedules: Set one-time or recurring schedules
- Sections: Organise work into logical sections with their own notes and tasks
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Job configuration wizard Coming soon
3. Execution
Section titled “3. Execution”Field teams complete jobs using the mobile app:
- Start Job: Timestamp the beginning of work
- Complete tasks: Work through checklists and mark items done
- Capture media: Take photos, record videos, add voice notes
- Complete job: Timestamp completion and generate reports
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Job execution screen Coming soon
4. Reporting
Section titled “4. Reporting”After completion, generate comprehensive reports:
- Branded PDF reports with your logo and colours
- Photo and video evidence included
- Timestamps for every action
- Share directly with customers via email
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Job report preview Coming soon
Key Features
Section titled “Key Features”Job Status Tracking
Section titled “Job Status Tracking”Jobs progress through clear statuses:
- Draft: Not yet ready to assign
- Scheduled: Assigned with a date/time
- In Progress: Team member has started work
- Completed: Work finished and reported
- Cancelled: Job no longer required
- Overdue: Past the scheduled completion date
Job Search & Filtering
Section titled “Job Search & Filtering”Find any job quickly with:
- Search by customer name, job type, or location
- Filter by status (In Progress, Pending, Completed, Overdue)
- View job history for any customer
Draft Management
Section titled “Draft Management”Save jobs as drafts and come back to them later. Perfect for when you need to gather more information before publishing.
Ongoing & Overdue Views
Section titled “Ongoing & Overdue Views”Quick-access tabs show:
- Ongoing Jobs: Currently in progress
- Pending Jobs: Scheduled but not started
- Overdue Jobs: Past their deadline
Best Practices
Section titled “Best Practices”- Use templates for recurring job types to save time
- Add photos during every job for visual proof of work
- Complete all checklist items before finishing to ensure quality
- Review reports before sending to customers
→ Learn how to create your first job → Explore job templates