Job Reports & PDF Generation - Field Service Documentation
Job reports transform completed work into professional, branded PDF documents that you can share with customers instantly. Every report includes photos, timestamps, and job details in a polished format.
Why Use Job Reports?
Section titled “Why Use Job Reports?”- Professional presentation: Branded PDFs with your company logo
- Visual proof: Photos embedded with timestamps
- Faster payment: Customers receive clear documentation of work completed
- Reduced disputes: Timestamped evidence prevents “he said, she said”
- Audit trail: Complete records of all work performed
Generating a Report
Section titled “Generating a Report”- Open a completed job
- Tap “Generate Report”
- The system compiles all job data:
- Job title
- Customer information
- Photos with timestamps
- Start and end times
- Review the preview
- Tap “Generate PDF”
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Report generation screen Coming soon
Report Contents
Section titled “Report Contents”Every report includes:
- Your company logo (or company name if there is no logo)
- The label Job Report and the job title
- Customer name, address, email, and phone when recorded
- Your organisation name and address
- Started, completed, duration, and inspection date when recorded
- Job id as a small reference, not the headline
Job Summary
Section titled “Job Summary”- Customer and organisation details on the cover
- Started and completed times, and time on site, when both timestamps exist
Completed Work
Section titled “Completed Work”- Section-by-section breakdown
- Notes and observations
Media Gallery
Section titled “Media Gallery”- Photos organised by section or note
- Timestamps for each photo when that option is enabled
Footer
Section titled “Footer”- Your organisation logo (when uploaded) next to your organisation name, vertically centred. If there is no logo, the name still appears with no empty gap.
- Page numbering
- On the last page only: a small circular Dingo Desk logo with Powered by above Dingo Desk
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Sample PDF report Coming soon
Sharing Reports
Section titled “Sharing Reports”Once generated, share reports instantly:
- Tap Mail on a generated report to open the compose screen (not a confirm dialog)
- Send to is the job customer and cannot be edited
- CC defaults to you and can be removed or extended; it may be empty
- Reply-To defaults to you; add at least one address before Send is available
- After Send, you are told you will be notified when the email is sent and that you can go back
- A pending badge shows on the report list and report while the email is still sending
- You receive a push when that send succeeds or fails; tap it to open the report
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Send report compose screen Coming soon
Share Sheet
Section titled “Share Sheet”- Share via any installed app
- WhatsApp, Messenger, SMS
- Save to files or cloud storage
- Print directly
Re-sharing
Section titled “Re-sharing”- Access past reports anytime
- Re-send to customers on request
- No need to regenerate
Report Customisation
Section titled “Report Customisation”Reports reflect your brand identity:
- Logo: Upload your company logo
- Cover: Job title, customer, and timing details are filled from the job
- Footer: Your organisation logo and name on every page, plus a small Dingo Desk credit on the last page
Managing Reports
Section titled “Managing Reports”- Report history: All generated reports are saved and accessible
- Report list: View by job or customer
- Re-download: Access past PDFs anytime
- Delete: Remove outdated or incorrect reports
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Report history list Coming soon
Best Practices
Section titled “Best Practices”- Take good photos: Clear, well-lit images make better reports
- Complete all tasks: Reports are more comprehensive with full task completion
- Review before sending: Check the preview for accuracy
- Send promptly: Customers appreciate immediate documentation
- Use branding: Customised reports look more professional
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