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Security Patrols Workflow

Security patrol teams need to document their rounds, log incidents, and provide clients with proof of service. Dingo Desk provides the tools to manage patrols and maintain comprehensive security records.

The Challenge

Section titled “The Challenge”

Security patrol professionals face:

  • Proof of patrol: Proving guards completed their rounds
  • Incident documentation: Recording security events with evidence
  • Client reporting: Providing detailed patrol reports to clients
  • Shift management: Managing guards across multiple sites
  • Compliance: Meeting security industry regulations

The Dingo Desk Solution

Section titled “The Dingo Desk Solution”

Step 1: Set Up Patrol Sites

Section titled “Step 1: Set Up Patrol Sites”

Each client site becomes a customer record:

  • Site address and access instructions
  • Multiple contacts (security manager, facility manager)
  • Special instructions (alarm codes, restricted areas)
  • Patrol history and incident records

Step 2: Create Patrol Templates

Section titled “Step 2: Create Patrol Templates”

Example Templates:

Standard Night Patrol - Commercial Building

  • Check all exterior doors (lock and secure)
  • Inspect ground floor windows
  • Check parking area and lighting
  • Verify alarm system status
  • Inspect fire extinguisher locations
  • Log any unusual activity
  • Document with photos

Perimeter Patrol - Industrial Site

  • Inspect fence line for breaches
  • Check gate locks and security
  • Verify CCTV camera operation
  • Inspect lighting adequacy
  • Check for unauthorised vehicles
  • Log patrol completion time
  • Document any findings

Building Interior Check

  • Inspect each floor
  • Check for unauthorised persons
  • Verify emergency exits are clear
  • Check for water leaks or fire hazards
  • Inspect server room / sensitive areas
  • Log floor-by-floor status
  • Document with timestamped photos

Step 3: Schedule Regular Patrols

Section titled “Step 3: Schedule Regular Patrols”

Set up recurring patrol schedules:

  • Nightly: After-hours building checks
  • Hourly: During operating hours for high-security sites
  • Weekly: Weekend property checks
  • Random: Unpredictable patrol patterns for maximum security

Step 4: Execute Patrols

Section titled “Step 4: Execute Patrols”

During each patrol:

  1. Start the patrol job
  2. Follow the patrol checklist for each area
  3. Take photos at each checkpoint
  4. Log any incidents or observations
  5. Note unusual activity
  6. Complete the patrol
📸
Security patrol checklist
Coming soon

Step 5: Generate Patrol Reports

Section titled “Step 5: Generate Patrol Reports”

After each patrol or shift, generate a report:

  • Patrol route and checkpoints completed
  • Timestamped photos at each checkpoint
  • Incident log with details
  • Overall site status
  • Recommendations for security improvements
  • Share with client immediately

Real-World Benefits

Section titled “Real-World Benefits”

For Security Companies

Section titled “For Security Companies”
  • Proof of service: Complete patrol documentation for clients
  • Liability protection: Timestamped evidence of all patrol activities
  • Client retention: Professional reports demonstrate value
  • Operational efficiency: Digital checklists replace paper logbooks

For Patrol Guards

Section titled “For Patrol Guards”
  • Clear instructions: Know exactly what to check at each site
  • Quick documentation: Log incidents and take photos on-the-go
  • Digital records: No paper logbooks to carry or file
  • Real-time reporting: Incidents reported immediately

For Clients

Section titled “For Clients”
  • Transparency: See exactly what was checked and when
  • Peace of mind: Timestamped proof of active security presence
  • Incident awareness: Immediate notification of any issues
  • Professional reporting: Detailed patrol summaries

Key Features for Security

Section titled “Key Features for Security”

Timestamped Checkpoints

Section titled “Timestamped Checkpoints”

Every patrol action is timestamped:

  • When each checkpoint was visited
  • How long each patrol took
  • Photos with timestamps
  • Complete timeline of the shift

Incident Documentation

Section titled “Incident Documentation”

Document security events during patrols:

  • Unauthorised access attempts
  • Damaged doors, windows, or locks
  • Suspicious activity or persons
  • Safety hazards discovered
  • Equipment malfunctions
📸
Security incident report
Coming soon

Photo Evidence

Section titled “Photo Evidence”

Critical for security documentation:

  • Checkpoint conditions
  • Incident scenes
  • Equipment status
  • Perimeter condition
  • All photos automatically timestamped

Client Reports

Section titled “Client Reports”

Generate comprehensive security reports:

  • Shift summary and patrol completion rate
  • Incidents logged and status
  • Photos from each patrol
  • Time spent on-site
  • Professional format with your branding

→ Learn about recurring scheduling → Explore incident reporting